Who Do You Call When IT Just… Doesn’t Work?

The last few years working with Look First have been refreshing. The LookFirst techs have replaced our entire business network, provided cloud-based backups, secured our pump stations and SCAD A system while working promptly and efficiently. LookFirst has repeatedly advised us of the best and most sensible methods to employ for our needs. I highly recommend LookFirst Technology. LookFirst is reliable, cooperative and are experts in their field.

Thomas Timko, Director
Bernards Township Sewer Authority

Based on the experience that the City of Lambertville Police Department has had with LookFirst Technology, I am writing this letter of recommendation. LookFirst Technology handles all the IT needs of the City of Lambertville. These responsibilities include, but are not limited to, maintenance of our network, antivirus, and backing up of our key data. LookFirst has provided us with remote and HelpDesk support, as well as performing on-site audits of our IT infrastructure. LookFirst has been our IT company since October of 2016. The City of Lambertville Police Department is happy to recommend LookFirst Technology to you, and trust that your experience with them will be as positive as ours.

Lt. Robert Brown
LAMBERTVILLE CITY POLICE DEPARTMENT

I have had the pleasure of working with the Lookfirst team for almost two years at Irvington Housing Authority. During this time, Lookfirst has consistently demonstrated exceptional technical skills, reliability, and a proactive approach to problem-solving. They were essential in our transition from Tenmast to PHA-WEB, which has significantly improved our operations. Lookfirst is always evaluating our systems for potential issues and solving them proactively, such as the installation of our new server. Furthermore, they have always met deadlines and have gone above and beyond to ensure that our IT systems run smoothly. This includes the mundane task of always being available to troubleshoot issues for all our staff members as they arise.

Michael Daly
Irvington Township Housing Authority

In regards to the services provided by Lookfirst Technology, the Borough of Pemberton has used them for many years and have found their services exceptional. They have been quick with answering problems, fixing problems and answering questions. Pemberton Borough highly recommends Lookfirst Technologies services.

Donna Mull
Municipal Clerk Administrator, BOROUGH OF PEMBERTON

Look First Technology handles all the IT needs of the Housing Authority. These responsibilities include but are not limited to all maintenance of our network OS, antivirus, firewalls, software updates and surveillance camera support. LookFirst has a technician on site one day per week along with remote and helpdesk support. LookFirst has been our IT company since August 2019. The Phillipsburg Housing Authority is happy to recommend LookFirst Technology to you, and trust that your experience with them will be as positive as ours. If I can answer any additional questions about our experience, feel free to contact me.

Thomas F. McGuire
Executive Director, Phillipsburg Housing Authority

LookFirst Technology has been contracted by Raritan Township MUA since 2006, and we have been extremely happy with the services they have provided. The staff at LookFirst provide all of our IT services including help desk, updating our website and maintenance of our IT infrastructure. They also provide recommendations and installation of upgrades for the IT infrastructure. The LookFirst staff have always been friendly, helpful, and easy to work with over the years and they have a good working rapport with the Raritan Township MUA staff. We have found them to be knowledgeable on every topic we have approached them with, including all mandated cyber safety requirements imposed on us. The length of time Raritan Township MUA has contracted with LookFirst Technology shows how satisfied we have been as a client.

Michael Sciss
Executive Director, Raritan Township Municipal Utilities Authority