Basic Help Desk Troubleshooting Guide
Tips from LookFirst Technology
Here are a few quick steps you can try to resolve common issues.
General Computer Issues
- Make sure the power cable is securely connected to both the wall and the PC.
- Check for a lit power button or indicator light.
- Try a different outlet or power strip.
Network & Internet Issues
Email & Account Issues
Printer Problems
Camera & Surveillance
When in Doubt
Try the golden fix: Restart your device.
It solves more problems than you'd think.
And if that doesn’t work?
We’re just a phone call, email, or ticket away.
Need More Help?
Submit a support ticket via our online portal.
Call our Help Desk: 215-996-1488
Email: helpdesk@lookfirsttech.com